What To Do When Your Garage Door Does Not Close?


Is your garage door not closing? What to do now? You press remote control or wall mount button and nothing takes place – or the garage door goes down some inches and then reverses right back. This is one among the most popular garage door related issues encountered by the homeowners. Prior to you hit on panic button, you can perform some troubleshooting yourself before contacting a professional garage door repair service technician. Below are some of them.

The photo eye is mounted 4 to 6 inch off the floor onto the bottom left and right hand side of the garage door on or near the vertical tracks. There’s a receiving eye and a sending eye, identified with green or red glow indicator light. The sensors should be pointed at each other directly without obstruction for proper signal. Pets, children, garbage cans and lawn mowers can simply knock the photo eyes sensors out of adjustments. Holding the wall button down can over-ride your security reverse feature, but the remote control won’t close the garage door.

 Alignment – The safety sensors must point at one another and glow lights must NOT blink.
 Wiring – Photo eyes wire should be connected properly and checked for stapled or loose wiring.
 Clean Lens – Dust and other garbage must be cleaned off lens covers of every device.
 Sunlight – The direct sunlight at shallow angle can easily blind the safety sensor – block sunlight with a cardboard cutout.
 Circuit Board – If everything else fails down, replace damaged or old logic board.

Most of the garage door openers possess a lock out feature or vacation button. Disengage this button to see if door will close or not. Often this aspect is enabled accidentally since it’s generally next to light button and the other operational buttons. Ensure that you haven’t hit this button accidentally by checking out the display screen or simply pressing the button in order to observe if it is disabled. The away/ vacation mode button locks garage door so no one can enter when you’re away. Unluckily, it may even lock you outside your garage if it’s not disabled.

Limit and force sensitivity settings are generally located on back of motor which hangs from ceiling. Using step-ladder, find travel and force controls. Often times they are in form of dial from 1 – 7. Consult the owner’s manual always for proper programming and location instructions. Adjust travel and force in small increment of 1 or 2 positions, testing door occasionally. Never crank the dial in one direction only – doing so can damage the top door section or garage door opener.

Having to alter the force on garage door opener tends to be a good sign of underlying problems. Tracks can be misaligned, drums could slip and the rollers can grab on track around radius – all making your opener to overburden itself. Many times, torsion springs can weaken over time as well as the motor can have to work harder in lifting garage door. It puts lots of stress on the door and can hurt the internal components such as the sprocket assembly and gear.